FAQ Of Foscam Wireless IP Cameras
Can’t access the IP camera in the internet?
Here are some reasons:
1 ActiveX controller is not installed correctly.
2 The port ipcamera used is blocked by Firewall or Anti-virus software.Please change a port number and try again.
3 Port mapping is not success.You can do port mapping by two ways:
–a.Enter setting page of the router which ipcamera connect with to enable UPNP function.Enter ipcamera “Upnp Settings” to enable UPNP and make sure the state is “Upnp success”.
–b.If your router has the Virtual Map function.Enter router setting page,add ipcamera’s IP and port to the Virtual map list.
Problems with network bandwidth?
The image frame rate is subjected to the following factors: 1.network bandwidth; 2. PC performance, network environment and display preference setting (brightness, theme, etc.); 3. the number of visitors (Too many visitors will slow down the image frame rate.); 4. choice of switch or hub (Use a switch for multiple IP Camera Servers rather than a HUB.)
No pictures Problems?
1） Install “IP Camera Tool”, ActiveX controller is installed simultaneity（recommendable）.
2）download ActiveX controller and set the safety property of IE in the PC when you view it first time:
“IE browser” -> “Tool” -> “Internet Proper” -> “Security” -> “Custom Level” -> “ActiveX control and Plug-ins” three options of front should be set to be “Enable”, The ActiveX programs read by the computer will be stored.as follows:
Enable:Download unsigned ActiveX controls
Enable:Initialize and script ActiveX controls not marked as safe
Enable:Run ActiveX controls and plu-ins
IP Address configuration?
Check whether IP address of the IP Camera server shares the same subnet as your work station: Click My Computer > Control Panel>Network & Dial-up Connections > LAN > Attributes >Internet Protocols (TCP/IP), and check IP Address and Subnet Mask. Make
sure they are in the same subnet when configuring IP Camera IP address manually.
Unable to access IP Camera via web browser
Forgotten the administrator username and password?
Default administrator password: No password
Network Configuration?
Double Check to ensure that your HTTP server software is configured and running properly. If you’re running any firewall software, make sure it’s allowing inbound connections to port 80,Also,if you happen to be using a cable/DSL router, make sure you’ve set up port forwarding properly. ( consult your router’s documentation for more information ) .If none of these seem to be the problem, it’s also possible that your ISP isblocking inbound connections to port 80 –many IPSs have done this because of internet worms such as Code Red, If this is the case, you ‘ll have to setup your HTTP server on an alternate port (such as 8080).
Why the IPcam work locally but not externally?
A1: Might be caused from the firewall protection. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the IP Camera to be accessible outside your local LAN.
A2: Make sure that the IP Camera isn’t conflicting with any web server you may have running on your network.
A3: The default router setting might be a possible reason. Check that the configuration of the router settings, allow the IP Camera to be accessed outside your local LAN.
How Can I Register DDNS service?
Please go to the fallowing DDNS provider or the other DDNS provider company. Register a account and finish the register procedure. Then apply a Domain on the DDNS provider. Then input the Domain name (from by DDNS provider), User Name (account of the DDNS), Password (password for the DDNS) and DDNS Server address (Please find in the DDNS provider Web Page) or the IP Server address in Your IPCam configuration. Then presses apply for Enable the DDNS services.
For example:
Dynamic DNS: Enable
Domain Name: isscipcam.no-ip.info
User Name: xxxxxxxx
Password: ●●●●●●
Server: dynupdate.no-ip.com
Here are some Free DDNS providers:
http://www.dyndns.com/ (recommended DDNS provide)
http://www.no-ip.com/
http://www.changeip.com/
http://www.2mydns.com/
DDNS Service must operation under Real IP environment, if the IPCam is behind the NAT router or the Firewall. Please set NAT redirection or DMZ functions to the IPCam IP address.
What is the maximum number of users?
Maximum number of users that can log onto the IP Camera at the same time is 10. Please keep in mind the overall performance of the transmission speed will slow down when multiple users are logged on.
What is IP Camera?
The IP Camera is a stand alone system connecting directly to an Ethernet or Fast Ethernet network and supported by the wireless transmission based on the IEEE 802.11b/g standard. It is different from the conventional PC Camera; the IP Camera is an all-in-one system with built-in CPU and web-based solutions providing a low cost solution that can transmit high quality video images for monitoring. The IP Camera can be managed remotely, accessed and controlled from any PC / Notebook over the Intranet or Internet via a web browser.