Customer Service

We Can Always Do Better


Shipping & Delivery

1. All items are shipped via USPS, UPS or FedEx from US warehouse located in California.

2. Delivery time -- within the U.S. is usually just 2 to 3 business days, however in rare cases it could take 5 to 7 business days!

3. No combined shipping discount offered

4. Pick-up service is available but you must call our customer reps before your package is shipped out.


Privacy & Security

We respect your privacy and will protect your personal information.

We are confident in our security systems. It will provide coverage against unauthorized charges on your credit card or paypal account.

We'll NOT sell your personal info. to any third-party for any commercial activity.

All Transactions are encrypted and we do not store CC info.


Returns & Replacements

Customer satisfaction is guaranteed by repair, refund or exchange. Also, we follow any manufacturer’s warranties.

ChargerBuy.com,accept returns without a receipt, though many of our competitors require receipts for all returns. ChargerBuy.com gives customers the option of a cash refund, or an even exchange for the product. Also, as applicable, we follow any manufacturer’s warranties.

Generally, we accept returns within 30 days after purchase. If there are a few exceptions, please contact our service team via service@chargerbuy.com.


Ordering

We process and ship all orders as soon as possible. Canceling an order can be very difficult. If you wish to cancel an order you submitted online at ChargerBuy.com, please email us at service@chargerbuy.com as soon as possible.

If the order has already been processed, packed and placed on the truck for shipment, the order cannot be cancelled.


Payment, Pricing & Promotions

We accept Paypay and All Major Credit Cards (Visa / Master Card / American Express / Discover)

ChargerBuy.com does not offer any type of price protection or stock rotation. We often drop prices suddenly and without notice.


Viewing Orders

If you place an order via registered account, you can login to view your orderr details

All customers will receive an email of digital Invoice after successfully placed an order

If you do not get any Invoice confirmation, check the spam folder in your email

If you cannot find any confirmation, please contact us at service@chargerbuy.com


Updating Account Information

You can update any information you provided in a registered account on ChargerBuy.com .

Make sure your shipping address is updated before purchase

You can recover a lost account via provided email address.

Please keep your user name and password safe, we do not have authority to modify your account.