Return Policy
ChargerBuy.com's Return Policy
Customer satisfaction is guaranteed by repair, refund or exchange. Also, we follow any manufacturer’s warranties.
Q: Is there a time limit on returns?
A: Generally, we accept returns within 30 days after purchase. If there are a few exceptions, please contact our service team via service@chargerbuy.com.
Q: Do you accept returns without a receipt?
A: ChargerBuy.com, for several years, has accepted returns without a receipt, though many of our competitors require receipts for all returns. ChargerBuy.com gives customers the option of a cash refund, or an even exchange for the product. Also, as applicable, we follow any manufacturer’s warranties.
Q: Do you track returns? Do you place a limit on the number of returns?
A: In the event that a customer has returned more than three items without receipts within a 30-day period, the RMA service team will flag the transaction, and a customer service manager or member of management must approve the return.
Q: How Do I Cancel An Order?
A: We process and ship all orders as soon as possible. Canceling an order can be very difficult. If you wish to cancel an order you submitted online at ChargerBuy.com, please call us at 510-477-0249 as soon as possible.
If the order has already been processed, packed and placed on the truck for shipment, the order cannot be cancelled.
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